Empowering small businesses to grow and succeed

We continue to participate in Thailand's economic recovery through programs and partnerships to support SMEs in their digital transformation journey. Staying true to Meta's philosophy of diversity and inclusion, we work with local partners from diverse communities, including those differently-abled, the LGBTQI community, people living with HIV, women, and people in remote areas to ensure they have access to training and resources and can participate in the new digital economy.

Partnering with government organizations and community partners to support small businesses

We partner with government organizations, civil society, and community partners to help small businesses go online. Through Meta products and services including Facebook, Messenger and Instagram, businesses can function remotely and execute new ideas. We also help businesses from diverse communities, including those differently-abled, the LGBTQI, women, senior citizens, and other historically marginalized communities, make the most of their potential through the Meta Boost program.

We conducted Meta’s first-ever Boost training for the deaf community in 2019. One of our Meta Boost training programs was also delivered in collaboration with the LGBTQI community. We expanded and pivoted the training to help businesses accustom to the changing environment caused by the pandemic in 2020. We reached thousands of SMEs from our community and government partners network through partnership with Kenan Foundation Asia, where 38% of these participants came from historically marginalized groups and diverse communities. 60% were female. We also reached 2.6+ million Thai people through free online training courses.

Meta Boost is a free digital skills training program that embraces thousands of SMEs from diverse communities and sectors across the country. The training provides best practices to build digital skills and connect with an online community committed to supporting small business resiliency and participation in the digital economy.

Learn more about our upcoming Meta Boost training.

Watch the on-demand Meta Boost Online Training Series and learn anytime, at your own pace in the comfort of your home.

Success Stories

Be inspired by Meta Boost - Thailand SMEs success stories.

Find out how small and medium businesses are innovating, connecting and growing.

Read More

Being Safe Online - #StayingSafeOnline E-commerce Scams Education Campaign reached over 29 million Thais

This campaign is Meta's effort (in collaboration with local partners) in enabling consumers to fight online e-commerce scams by sharing useful resources on how sellers can build trust and credibility for their online business. The 3 weeks campaign have reach 29+ million Thais.

We partnered with Chulalongkorn University, Cofact Thailand, Electronic Transactions Development Agency (ETDA), 1212 Online Complaint Center (1212 OCC), Digital Economy Promotion Agency (depa) and Office of The National Broadcasting and Telecommunications Commission (NBTC) and The Royal Thai Police in providing educational resources to buyers and sellers on online platforms to make them aware of the e-commerce scams and preventive measures to take and not become one of the victims.

Learn about the Online E-commerce Scams Education Campaign and resources

Campaign launch with partners

Inspiring Thailand Series on Being Safe Online | Know the Scammers

“Taking part in Meta Boost’s training program gave [differently abled community members] the opportunity to learn digital marketing skills and we are now seeing tangible results. There are members who have created their own careers, learning to use Meta’s tools or selling online, and it has given them a space to express or communicate – and find new opportunities – in a way that makes them feel valued.”

- Mr. Manop Iamsaard, Executive Vice President,
Ray of Social Enterprise

Launching The Small Business Resilience guide:

The Small Business Resilience: Re-emergence Guide was initially produced in response to COVID-19.
It provided SMBs with guidance around business resilience. The guide was created by Meta’s Global Resiliency practitioners and industry experts in crisis management, business continuity, emergency preparedness, and business recovery. It is now available in a localized Thai version, developed in partnership with Kenan Foundation Asia. It shares strategies and considerations around business recovery and resilience that will be useful and applicable to Thai SMEs.

The Small Business Resilience:

The Re-emergence Guide highlights five key pillars to business resilience:
● People - Keep your workforce supported and engaged
● Processes - Adjust to the changing demands of your business operations
● Patrons - Know your customers and engage your community
● Profits - Re-evaluate your business model and manage your finances
● Prepare - Understand your risks and build disaster resilience

This guide also shows how times of change can also be opportunities to evolve and optimize capabilities for SMEs can create more effective operating models, develop a strong culture of trust and transparency, effectively engage with customers, and prepare for the next disruption - the new normal.

Download the Small Business Resilience: Re-emergence Guide

Creating Economic Opportunities through Digital Tools and Resources

Supporting the tourism industry

Meta’s mission is to give people the power to build a community and bring the world closer together. Our teams in the country are continuously working to help businesses and communities connect with people that matter to them the most every day. With the global outbreak of COVID-19 and the resulting travel restrictions, we know that many small businesses, especially those in the tourism industry, have been badly impacted. As a company, we’ve listened to businesses to understand the challenges they now face and provide maximum support to meet their needs. Given the importance of the tourism industry to Thailand – both as a major contributor to the country’s economy and one of the largest sectors of employment -we join hands with the Tourism Authority of Thailand (TAT) to support the tourism sector recovery as the country seeks to re-open to tourists once again. We have provided Meta Boost free digital marketing training to hundreds of SMEs from travel and tourism sectors across Thailand.

Together with TAT Academy and Kenan Foundation Asia, we have also conducted a survey to understand the impact of COVID-19 on Thai SMEs from travel and tourism sectors, and how they are adapting their businesses during these challenging times. Learn more about the survey.

Inspiring Thailand Series EP3: Digital Upskilling of Thai SMEs in the Tourism Industry.

Learn more about Meta Boost training series for travel and tourism businesses.

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